Covid Secure Policy

Protecting Us - Protecting You

Whilst all restrictions have been lifted in the UK, we will continue with some safety measures to protect us all, and ensure our most vulnerable clients still feel happy to attend the salon. 

On Arrival

  • You will need to ring the bell and wait outside the salon - we may be a minute so bear with us. 

  • You are welcome to wear a mask in salon. If you are in salon with clients who are mask wearing wed ask that you did use one to walk around if possible.

  •  Please attend your appointment alone and bring minimum belongings with you. 

  • If you have any symptoms of coughs, colds, covid 19, sickness or other contagious illness ( ie chicken pox/headlice/ impetigo) please reschedule your appointment. 

During Your Appointment

  • All team members will continue to wear face coverings.

  • As always, any equipment used will be sanitised immediately.

  • We highly recommend you download the FRESHA app where you can view and amend your appointments easily.

Dependants

  • Where it is not possible to attend alone only one adult is permitted per dependant person. (largely in the case of children under 16)

  • All other policies will need to be adhered to by both people.

Our Salon

  • We have undertaken a thorough review of the salon and its services.

  • Every surface will be cleaned regularly

  • We will ensure adequate ventilation throughout the salon, with windows open always.

Our Team

  • All team members are trained to care for our customers in a safe and hygienic manner.

  • Team members have been briefed to not attend work if they are unwell or presenting any CV-19 symptoms.

Housekeeping​​

  • PLEASE CONTACT US AND RESCHEDULE YOUR APPOINTMENT IF YOU BECOME UNWELL, OR IF ANYONE IN YOUR HOUSEHOLD IS UNWELL OR SELF-ISOLATING.

  • If you are unsure about whether you can comply to any salon rules, please let us know and we can cancel your appointment.

  • If you have any individual concerns, please contact one of the team and we can talk you through any worries.

 

We reserve the right to amend or adjust these guidelines, at any time based on government policy