Covid Secure Policy

Protecting Us - Protecting You

From 19th July 2021 the government have changed legislation to guidance ... we continue to follow all close contact guidelines from the government.

On Arrival

  • You will need to ring the bell and wait outside the salon.

  • You will need to wear a mask to enter and hand sanitise your hands, on entry.

  •  Please attend your appointment alone and bring minimum belongings with you. 

 

During Your Appointment

  • All team members will continue to wear face coverings.

  • Other than when we are working on your treatment, we will continue to remain 2 meters apart.

  • As always, any equipment used will be sanitised immediately.

  • Refreshments will be offered, and for the time being we will continue to use eco friendly  reusable cups.

  • No appointment cards will be given out at this time… we highly recommend you download the FRESHA app where you can view and amend your appointments easily.

Dependants

  • Where it is not possible to attend alone only one adult is permitted per dependant person. (largely in the case of children under 16)

  • Children over the age off 12 will need a face covering where possible , along with the dependant person. 

  • The dependant person will need to step back for the duration of the appointment

  • All other policies will need to be adhered to by both people.

Our Salon

  • We have undertaken a thorough review of the salon and its services.

  • Every surface will be cleaned regularly

  • We will ensure adequate ventilation throughout the salon, with windows open always.

 

Our Team

  • All team members are trained to care for our customers in a safe and hygienic manner.

  • Social distancing will always be adhered to, apart from when we are carrying out your treatment.

  • Team members have been briefed to not attend work if they are unwell or presenting any CV-19 symptoms.

Housekeeping​​

  • PLEASE CONTACT US AND RESCHEDULE YOUR APPOINTMENT IF YOU BECOME UNWELL, OR IF ANYONE IN YOUR HOUSEHOLD IS UNWELL OR SELF-ISOLATING.

  • If you are unsure about whether you can comply to any salon rules, please let us know and we can cancel your appointment.

  • If you have any individual concerns, please contact one of the team and we can talk you through any worries.

 

We reserve the right to amend or adjust these guidelines, at any time based on government policy